The AI receptionist that never misses an order
Every missed call is a customer going to your competitor. Nova answers 24/7, in French and English: orders, reservations, appointments, transfers. Built first for restaurants — adapted for clinics, salons, garages and more.
Hear Nova now: 506-797-7979
Every missed call costs you money
During the rush, you choose between the customer in front of you and the ringing phone. The caller hangs up and calls your competitor. Nova eliminates that choice.
Missed calls = lost revenue
A customer with no answer calls the next one on Google.
Evenings & weekends
Your customers call when they’re free — not when you are.
Voicemail doesn’t sell
80% of callers hang up without leaving a message — and a message heard after the rush is already a lost customer.
Human receptionist
40 h/week · usually one language · vacations, sick days, turnover
Nova
24/7 · native bilingual FR/EN · never sick, never overwhelmed
* Median receptionist wage in N.B.: $22/h (Job Bank, Government of Canada), payroll costs included. Nova doesn’t replace your team — it takes the calls nobody can answer.
How much are missed calls costing you?
Your numbers, your result — no generic statistics.
* Simple estimate: missed calls × average value × 30 days. Not every missed call is a sale — even a fraction recovered far exceeds Nova’s cost.
Potentially lost revenue
Nova costs $199/mo — up to 32× less than what you’re letting slip.
14-day money-back guarantee after activation.
Nova — your AI receptionist
Nova answers your calls 24/7, in French and English: orders, appointments, FAQs, emergency transfers. Your phone never rings unanswered.
- Bilingual FR/EN with automatic detection
- Automatic SMS confirmations to customers
- Real-time dashboard — calls, orders, transcripts
- Immediate transfer when Nova isn’t sure
From 199 $/mo — $900 setup waived at launch
Discover Nova
Three calls, a typical day
Restaurant order · 6:45 PM
"Two medium poutines and a club sandwich."
"Perfect! Would you like to add drinks? Ready in 25 minutes."
Order sent to kitchen, customer confirmed by SMS.
Appointment · 2:10 PM
« Bonjour, je voudrais un rendez-vous pour demain. »
« Bien sûr ! J’ai 10 h ou 14 h 30 — lequel vous convient ? »
Appointment booked, SMS reminder sent — in the caller’s language.
After hours · 9:15 PM
"Are you open tomorrow? Do you have parking?"
"Yes, tomorrow 11 AM to 10 PM, and parking is free out back."
Answered at 9:15 PM — no human disturbed.
Don’t take our word for it: call our demo restaurant — 506-712-0056 — and place an order with Nova.
What Nova does for you
A real receptionist, not a smart answering machine
Live orders & appointments
Nova takes the complete order or books the appointment per your rules — not just a message.
Native bilingual FR / EN
Language detected from the first words. Customers served in their language, automatically.
SMS confirmations
Every order or appointment confirmed by text — real-time tracking.
Real-time dashboard
Calls, orders, transcripts and statistics — everything lands on your dashboard.
Smart transfers
Calls that need a human are transferred to your number. Nova never guesses.
Unlimited overflow
Three calls at once during rush? Nova takes them all — no queue.
Secure online payment
Coming soon: your customers pay by card through a Stripe link sent in the confirmation SMS.
Dedicated 506 number
A professional local number. Not a generic 1-800.
Local 24/7 support
Technical team in Moncton — real humans who understand your reality.
Not an answering machine: the complete loop
It’s exactly what your best receptionist would do: pick up, take the order, send the confirmation, wait for the customer’s YES and log it on the board. Nova and your dashboard do that work together, 24/7 — and depending on your industry, the same loop becomes a hotel reservation or a clinic appointment. Soon, SMS-link payment will close the restaurant loop entirely.
It’s also why we configure everything ourselves: we’re not selling you a tool to learn, we’re plugging in a system that runs.
Live in 24 hours
We configure everything — you touch nothing
Menu, services, hours, business rules: our team handles it, not you. No tool to learn — you validate, that’s it.
Nova answers
Every call is taken, processed and confirmed by SMS. Emergencies are transferred directly to you.
You control
Everything appears on your dashboard in real time: calls, orders, transcripts. You stay in control.
Already in production
Live — NB restaurantsNova handles calls for real restaurants in production in New Brunswick: order taking, SMS confirmations, emergency transfers.
* Results observed during initial production deployments.
Every call, every order — in real time
Everything Nova takes on the phone lands on your dashboard. This is the real product, in production at a New Brunswick restaurant.
- Live orders, from new to served, with SMS confirmation
- Full call history: language, type, status, quality score
- Transcript and analysis for every call
- Statistics: volume, peak hours, languages, estimated revenue
Cutting-edge technology, invisible to the customer
Nova uses the most advanced language models on the market. Latency is nearly imperceptible — your customer talks to Nova like a human, with no artificial delay.
Every call is monitored by our proprietary quality control system: the AI stays strictly within your configuration — menu, prices, hours. At the slightest doubt, the call transfers to a human, automatically.
Nova adapts to your reality
Every deployment is customized for your industry, rules and service catalog.
Restaurants
Phone orders, reservations, SMS confirmations — no commission.
AI Receptionist for restaurantsClinics & dentists
Appointments, cancellations and reminders — never medical advice.
AI Receptionist for clinicsPharmacies
Renewals and prescription status — advice stays with pharmacists.
AI Receptionist for pharmaciesHotels & inns
Reservations and service requests, 24/7, in both languages.
AI Receptionist for hotelsDealerships
Test drives, service appointments and lead qualification.
AI Receptionist for dealershipsSalons & spas
Appointment booking and reminders that reduce no-shows.
AI Receptionist for salonsContractors & construction
Every missed call on a job site is a lost contract. Not anymore.
AI Receptionist for contractorsGyms & fitness
Schedules, sign-ups and free trials handled 24/7.
AI Receptionist for gymsCleaning
Quotes, scheduling and emergencies while you’re at your clients’.
AI Receptionist for cleaningProperty rentalsComing soon
Viewing requests and application follow-ups — scheduled automatically.
Lawyers & notariesComing soon
Appointment booking and client intake — never legal advice.
Your industry?
Any business with repetitive calls can benefit from Nova.
Let’s talkWhat’s included, what’s coming
✓ Included today
- ✓SMS confirmations & reminders (Twilio)
- ✓Real-time dashboard (calls, orders, stats)
- ✓Call transfer to your line
- ✓Dedicated local 506 number
- ✓Bilingual knowledge base (menu, hours, FAQ)
- ✓Automatic FR/EN language detection
◷ On the roadmap
- ◷Stripe payment link in the SMS
- ◷POS integrations (Toast, Square, Clover)
- ◷Reservation platforms (OpenTable)
- ◷Google Calendar sync
Missing a tool? Tell us — the roadmap is built with our founding clients.
SMB pricing, not enterprise
Three plans — Essential $199, Pro $349 and Enterprise $599 per month. $900 setup waived at launch, no commitment — all covered by the 14-day money-back guarantee, Founder Program included.
Questions we get asked
What is Nova?
Nova is an AI-powered phone receptionist built by Nelvox in Moncton. She answers your calls 24/7 in French and English: orders, appointments, questions, transfers.
How much does it cost?
Nova starts at $199/month (400 minutes included), and the $900 setup fee is waived at launch. The Founder Program offers $99/month locked for life for the first 5 clients.
Is it really bilingual?
Yes. Nova detects the caller’s language from the first words and adapts automatically — built for the bilingual reality of the Maritimes.
What if Nova doesn’t know the answer?
She transfers the call directly to you. Nova never guesses — if she’s not sure, she hands off.
Will my customers accept talking to an AI?
What your customers want is an answer — not voicemail. Nova clearly introduces itself as a virtual assistant, understands natural language and transfers to a human whenever needed. Judge for yourself: call our demo at 506-712-0056.
Where is my data hosted?
In Canada, with PIPEDA-compliant processing. Your data and your clients’ data never crosses the border.
What if it’s not for me?
You’re covered: 14-day money-back guarantee after activation. If Nova doesn’t convince you, we refund your first month in full — no questions asked. The guarantee applies to all plans, Founding Program included.
Do I have to configure anything?
No — and that’s precisely why go-live takes 24 hours: our team configures everything (menu, hours, rules), tests with you, and you validate. Unlike self-serve tools, there’s nothing for you to learn or build.
How do we get started?
With a free 30-minute consultation: we configure Nova for your rules, and you’re live in 24 hours. You can also hear Nova right now by calling 506-797-7979.
Ready to never miss a call?
Free 30-minute consultation. We configure Nova for your rules — you’re live in 24 hours.
Not convinced? Talk to Nova — she answers our line, in French or English: 506-797-7979