Pricing

One product, three volumes

Nova is the same across all tiers — bilingual, 24/7, full dashboard, SMS. The only difference: included minutes.

Hear Nova: 506-797-7979
No commitment 14-day money-back guarantee No hidden fees Bilingual FR/EN included
Nova, Nelvox bilingual AI receptionist
No commitment900 $ installation waivedBilingual includedSwitch anytime
No commitment900 $ installation waivedBilingual includedSwitch anytime

Plans

Same product, three volumes

All tiers include every feature. The only difference: the volume of minutes.

$900 installation — waived at launch
Essential
199 $

/ month

  • 400 minutes included
  • $0.20/min beyond
  • ≈ 130–400 calls/mo — up to ~10 calls a day
  • Live orders & appointments
  • Reservations
  • FAQ, hours, address
  • Transfer to a human
  • SMS confirmations
  • Full dashboard
  • Dedicated 506 number
  • Local 24/7 support
Get started
Popular
Pro
349 $

/ month

  • 1,000 minutes included
  • $0.20/min beyond
  • ≈ 330–1,000 calls/mo — the business that never stops ringing
  • Live orders & appointments
  • Reservations
  • FAQ, hours, address
  • Transfer to a human
  • SMS confirmations
  • Full dashboard
  • Dedicated 506 number
  • Local 24/7 support
Get started
Enterprise
599 $

/ month

  • 3,000 minutes included
  • $0.20/min beyond
  • ≈ 1,000–3,000 calls/mo — multi-location or peak season
  • Live orders & appointments
  • Reservations
  • FAQ, hours, address
  • Transfer to a human
  • SMS confirmations
  • Full dashboard
  • Dedicated 506 number
  • Local 24/7 support
Get started

All prices in CAD, taxes extra. Money-back guarantee — 14 days after activation, on all plans.

No commitment — cancel anytime. 14-day money-back guarantee after activation.

Prices in Canadian dollars, taxes extra. $900 installation waived at launch. Included minutes renew each month (no rollover). Overage: $0.20/min, same rate for all tiers.

14-day money-back guaranteeSecure payments by StripePIPEDA compliant — data protectionLaw 25 respected — privacy, QuebecData hosted in Canada

The basics

How do minutes work?

Each tier includes a block of monthly minutes. A ‘minute’ corresponds to one minute of inbound call handled by Nova. Calls transferred to a human only count for the time Nova handles them.

If you approach your limit, you receive a notification. Extra minutes are billed at $0.20/min. Unused minutes do not roll over to the next month. Example: 100 minutes beyond Essential = $20 — often cheaper than upgrading if it’s occasional.

An average call lasts 1 to 3 minutes. The Essential tier (400 minutes) easily covers 130 to 400 calls per month — the reality for most normal-volume SMBs.

The difference

Why $199 rather than $49?

Generic AI receptionists take messages. Nova takes the order, confirms the customer and fills your dashboard.

Generic AI receptionist ($49–$99)Nova ($199)
Takes a message Oui Oui
Takes the complete order or appointment Oui
Automatic SMS confirmation to the customer Oui
Real-time operational dashboard Oui
Bilingual FR/EN with automatic detectionSometimes Oui
Configured by our team — nothing to build yourself Oui
14-day money-back guarantee Oui
Local support (Moncton, N.B.) Oui

Limited offer

One of the first restaurants in Greater Moncton?

The Founding Program is full — regular pricing above applies.

All included

Included in all tiers

Bilingual FR / EN

Nova detects the customer’s language from the first words and continues in that language.

Full dashboard

History of every call with recording, transcription, automatic classification, summary and client notes.

SMS confirmations

Every order or reservation is automatically confirmed by text to the customer — real-time tracking for you and your client.

Voice order taking

Nova takes orders by phone, live, and logs them in your dashboard.

Smart transfers

Calls that need a human are transferred to your number, not lost.

Local 24/7 support

Dedicated 506 number, local technical team. Not a chatbot, real humans.

Cutting-edge technology, invisible to the customer

Nova runs on the latest language models for a remarkably fluid conversation. Latency is nearly imperceptible — your customer talks to Nova like a human, with no artificial delay.

Every call is monitored in real time by our proprietary quality control system. It verifies that the AI stays strictly within the bounds of your configuration — menu, prices, hours, rules. At the slightest doubt, the call is transferred to a human, automatically.

The journey

From consultation to go-live

1

Free consultation

We evaluate your needs together and suggest the right tier. 30 minutes, no commitment. In a hurry? Create your account online — our team contacts you for the rest.

2

Configuration

Our team configures Nova for your reality: menu, hours, reservation rules, dedicated number.

3

Live in 24h

Nova takes your calls. Billing only starts once Nova answers for you — and your 14-day guarantee starts right then.

4

Monthly billing

Billed monthly. You can change tiers or cancel whenever you want.

Live

Proof in the field

Already in production

0
missed calls
100%
SMS confirmations
24h
to go live

* Results observed during initial production deployments.

Nova dashboard in production: call history with language, type and status

FAQ

All about pricing

Is there a minimum commitment?

No. All plans are commitment-free — you can cancel whenever you want. No contract, no minimum term.

Do I keep my current phone number?

Yes. Nova answers on a dedicated 506 number we provide. You keep your current number and forward it to Nova (simple call forwarding, reversible anytime) — nothing to port, nothing changes for your customers.

What if Nova isn’t for me?

You’re covered by the money-back guarantee: within 14 days of activation, full refund of your first month, no questions asked. It applies to all plans, Founding Program included.

What happens if I exceed my included minutes?

Each extra minute is billed at $0.20/min, regardless of your plan. You receive a notice when you approach the limit.

Can I change plans along the way?

Yes. You can upgrade at any time; the difference is prorated. Downgrading takes effect at the next billing cycle.

What does the $900 installation cover?

It’s the initial setup: your dedicated number, programming Nova for your menu/services, testing and go-live. It’s waived at launch — you only pay the monthly subscription.

What’s included in the dashboard?

Full history of every call with recording and transcription, automatic classification (FAQ, order, reservation, transfer), per-call summary, a client tab with notes, and detailed statistics.

How do SMS confirmations work?

Every order or reservation taken by Nova is automatically confirmed by SMS to the customer. You and your customer get real-time tracking.

Nova

Ready?

Ready to never miss a call?

Free 30-minute consultation. No commitment.