The online ordering system for your restaurant
Your customers order and pay on your site. The order appears in the kitchen, the customer gets an SMS. 0% commission — and it's already live in a real restaurant.
Call the restaurant demo — Nova takes your order: 506-712-0056The basics
What is an online ordering system?
There are two ways to receive online orders. First: platforms (UberEats, DoorDash, Skip). And let's be honest — they do a real job: visibility, new customers, turnkey delivery. Their commission makes sense… on a new customer. The problem is they take the same commission on your regulars, and they keep your customer data.
The second: have your own channel. That's RestoVox: an ordering site in your brand, with your menu, your photos and your prices. The customer orders, pays online, the order drops into the kitchen display, and they get a text when it's ready. The money goes straight to your account. The logic is simple: keep the platforms for discovery, bring your regulars to your own channel.
And this isn't a theoretical concept: the system runs in production at a New Brunswick restaurant. Installed, configured and managed by Nelvox — you have nothing to maintain.
The problem
The real problem: paying acquisition costs on your regulars
commission on a new customer is acquisition — that's fair. The same 30% on the regular who searches you by name in the app? That's a tax on a sale that was already yours.* Up to 30% per the delivery platforms' public pricing grids (UberEats, DoorDash, Skip).
Same commission for everyone
The platform charges the same on a loyal regular as on a new customer. You pay acquisition costs even when there's nothing to acquire.
Your customers aren't yours
The platform keeps the contact info and history. Impossible to reach out to your own regulars.
The phone rings during rush
Taking orders by hand ties someone up exactly when the kitchen is overflowing.
Errors and back-and-forth
Hand-written orders: mistakes, refunds, frustrated customers who don't come back.
The system
The components of RestoVox
A complete system, from the customer's order to your kitchen — installed and configured by Nelvox.
Ordering site
Your menu, your photos, your brand — not an app's.
Online payment
Card, Apple Pay, Google Pay — deposited in your account.
Kitchen display (KDS)
The order appears in the kitchen, in real time.
Automatic SMS
Confirmed, then 'your order is ready'.
- Your ordering siteFull menu with photos, options and extras, bilingual FR/EN. Customer chooses pickup or delivery based on what you offer.
- Secure online paymentPayments go through Stripe and are deposited directly into your business account. Customer pays upfront — no more ghost orders.
- Kitchen display (KDS)Each order arrives in real time with its status: received, preparing, ready. No more lost tickets.
- SMS notificationsCustomer gets confirmation at order, then a text when it's ready. Less waiting at the counter, fewer 'is it ready?' calls.
- No-fleet delivery (option)Integration with on-demand delivery networks (Uber Direct, DoorDash Drive): a flat fee per delivery instead of a commission, and the customer only sees your brand.
You track everything, live
RestoVox isn't a black box. You see orders come in live, you modify your menu yourself, and you have your complete sales history.
- See every order come in, live, wherever you are
- Modify prices, items and availability without calling anyone
- Sales history and statistics to make data-driven decisions
The benefits
What it actually changes
A direct ordering channel transforms your numbers and your service — from the first weeks.
0% commission
Fixed subscription. You keep 100% of your sales, regardless of volume. The more you sell, the bigger the gap.
Your customer data
Names, numbers, history: your list, not an app's. Retargeting, promos and loyalty programs become possible.
Less phone during rush
Orders come in automatically while your team cooks and serves. Nobody tied to the phone.
Fewer errors
The order is written by the customer: extras, allergies, instructions. No more 'I said no onions'.
Paid upfront
Payment happens at order. Ghost orders and 'I'll pick it up' no-shows are over.
Your brand, not theirs
The customer experiences your site, your colors — not lost in an app between 40 competitors.
How much commissions really cost you
Do the math on your regulars. A regular customer who orders $60 twice a month through the app, at 25% commission, is $360 per year — for someone who already knows your address. Fifty regulars like that? $18,000 per year on sales you had already won.
RestoVox doesn't replace platforms — it complements them. Keep UberEats or DoorDash for discovery: that's their strength, and that's where their commission makes sense. But bring your regulars to your channel: fixed subscription, 0% commission, and their loyalty belongs to you — not to the app suggesting the competitor next door.
Hear Nova take an order — 506-712-0056By format
Designed for every restaurant format
The menu, options, and order flow adapt to how you work.
Sushi & Asian
Multi-option menus (combos, extras, sauces). This is the format running in production at our first client.
See the live examplePizzeria & fast casual
Sizes, toppings, half-and-half: complex options become simple when the customer clicks.
Let's talkFood truck & seasonal
No fixed location? The customer orders online and picks up. Perfect for the summer season.
Let's talkCatering & pre-orders
Platters and large planned orders, paid upfront, with all instructions in writing.
Let's talkThe Nelvox difference
Why RestoVox over a generic platform
Installed and managed for you
Menu, photos, options, payments, kitchen display: Nelvox configures everything. You cook, we handle the rest.
A Moncton company
Not a SaaS from Montreal, Toronto, or New York. We're from here, we know the restaurants here — and a problem on a Friday night gets solved by a real person from here.
Native bilingual FR / EN
Your menu and the entire ordering flow in both languages — the reality of the local clientele.
The combo with Nova
Add the AI receptionist and your phone orders are taken automatically, while RestoVox handles the web.
Your data in Canada
Customer data hosted in Canada, PIPEDA compliant. It belongs to you.
Not a black box
Full dashboard: live orders, menu modifications, sales history.
Pricing
How much does RestoVox cost?
A flat monthly subscription — 0% commission on your sales, regardless of volume. Every restaurant gets an estimate tailored to its menu and volume.
- Ordering site in your brand
- Secure online payment
- SMS confirmations
- 0% commission
- Everything in Starter
- Kitchen display (KDS)
- Dashboard and analytics
- 0% commission
- Everything in Pro
- Multi-location
- Priority support
- 0% commission
The estimate is free and commitment-free. One thing is certain: 0% commission on your sales — only standard payment processing fees apply.
Comparison
RestoVox vs delivery platforms vs phone
| Criteria | RestoVox | Platforms (UberEats, DoorDash, Skip) | Phone only |
|---|---|---|---|
| Sales commission | 0% | Up to ~30% depending on plan | 0% |
| Customer data | Yours | The platform's | Partial |
| Brand and experience | Your site, your colors | Their app, among your competitors | — |
| Order errors | Minimal — written by customer | Low | Frequent |
| Prepayment | Yes | Yes | Rarely |
| During rush | Zero load on staff | None | Ties up an employee |
| Delivery | On-demand networks (flat fee, by zone) | Yes, built-in fleet | You organize it |
Proof in the field
Not a demo. A real kitchen.
* System in production at a New Brunswick restaurant.
FAQ
Everything we get asked
What is an online ordering system for restaurants?
It's a system that lets your customers order and pay directly on your restaurant's website. The order appears in the kitchen in real time and the customer gets an SMS confirmation — without going through a commission-based platform.
Is it really 0% commission?
Yes. RestoVox runs on a fixed monthly subscription: Nelvox takes nothing on your sales. Only the standard card processing fees apply, like any terminal.
Does it replace UberEats or DoorDash?
Not necessarily. Many restaurants keep platforms for discovering new customers, and use their direct, commission-free channel for regulars. You decide.
What about delivery?
Three options: pickup, your own delivery, or no-fleet delivery via on-demand networks (Uber Direct, DoorDash Drive) — a flat fee per delivery instead of a percentage commission. Availability depends on your area's coverage.
How long does installation take?
A few weeks depending on menu size. Nelvox configures everything for you: menu, photos, options, payments and kitchen display.
Can I modify my menu myself?
Yes. Prices, items and availability can be changed anytime from your dashboard, without calling anyone.
How do I receive the money?
Online payments go through Stripe, a secure payment processor, and are deposited directly into your business account.
Does it work with Nova, the AI receptionist?
Yes, it's the ideal combo: Nova answers the phone and takes voice orders while RestoVox handles web orders. The integration adapts to your setup.
Custom project
Every business is different
This service is custom-built around your processes and tools. Free 30-minute consultation — we analyze your situation before quoting anything.
Book a free consultationReady to start?
Stop paying commissions on your own customers
Free 30-minute consultation. We look at your menu and volume, and show you exactly what your ordering system would look like.
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