The AI receptionist for restaurants
While your team cooks and serves, Nova picks up: takeout orders, reservations, business hours — in French and English, with SMS confirmation to the customer.
Call the restaurant demo — Nova takes your order: 506-712-0056
The basics
Why an AI receptionist in a restaurant?
On a Friday night, every ring is a dilemma: leave a dine-in customer to pick up, or let a takeout order slip away. Both cost money.
Nova is configured for your restaurant: your menu, combos and extras, hours, reservation rules. It takes the complete order, sends it to the kitchen, confirms the customer by SMS — and if the call needs a human, it transfers.
This is our original vertical: our first Nova deployments are New Brunswick restaurants, and the complete system runs in production at a real restaurant in Shediac.
The problem
The phone always rings at the worst time
the window when most calls come in — exactly during rush, when the whole team is busy.
Friday rush
Every missed call during service is an order going to the competitor.
Closed ≠ silent
Customers also call at 9:30 PM for tomorrow. Voicemail doesn't take reservations.
Phone errors
Order taken on the fly between tables: forgotten extras, poorly noted allergies.
Employee tied up
Someone stuck on the phone means one less person on the floor or in the kitchen.
How much are missed calls costing you?
Your numbers, your result — no generic statistics.
* Simple estimate: missed calls × average value × 30 days. Not every missed call is a sale — even a fraction recovered far exceeds Nova’s cost.
Potentially lost revenue
Nova costs $199/mo — up to 32× less than what you’re letting slip.
14-day money-back guarantee after activation.
In action
Three calls, a typical Friday night
Here's how Nova handles a restaurant's most common calls.
Order · 6:45 PM
"Two medium poutines and a club sandwich."
"Perfect! Would you like to add drinks? Ready in 25 minutes."
Order sent to kitchen, customer confirmed by SMS.
Reservation · 2:10 PM
"We'd be 4 people tonight around 7."
"Of course! Table for 4 at 7 PM — name and phone number?"
Reservation noted, SMS reminder sent.
Question · 9:15 PM
"Are you open tomorrow? Do you have parking?"
"Yes, tomorrow 11 AM to 10 PM, and free parking behind the restaurant."
Answered — no human disturbed.
The restaurant loop, tracked to pickup — and soon to payment
From the ring to the pickup, every step lives in your dashboard: preparing, ready, picked up. And soon, the Stripe payment link in the SMS will close the loop entirely — ordered, confirmed, paid, without anyone touching the phone.
What Nova does for you
Configured for restaurant reality
Takeout orders
Full menu configured: combos, extras, special instructions. Order goes to the kitchen.
Reservations
Nova notes the reservation per your rules and sends a reminder.
Repetitive questions
Hours, address, parking, daily special: answered instantly, even after closing.
SMS order tracking
Every order and reservation confirmed by text to the customer — real-time tracking for you and your client.
Full dashboard
History of every call with recording, transcription, automatic classification, summary and client notes.
Rush overflow
Multiple calls at once? Nova takes them all — no queue.
Native bilingual FR / EN
Language detected from the first words. Automatic detection from the first words.
Smart transfers
Calls that need a human are transferred to your number automatically — nothing is lost.
24/7, even after closing
Orders for tomorrow, weekend reservations — Nova never sleeps.
Dedicated 506 number
A local professional number for your restaurant. Not a generic 1-800.
Local 24/7 support
Technical team in Moncton. Not a chatbot — real humans who understand your reality.
Detailed statistics
Call volume, peak hours, request types — everything measured to optimize your operations.
Every call, every order — in real time
Everything Nova takes on the phone lands on your dashboard: orders, calls, transcripts and statistics. This is the real product, in production at a Shediac restaurant.
- Live orders, from new to served, with SMS confirmation
- Full call history: language, type, status, quality score
- Transcript and analysis for every call
- Statistics: call volume, peak hours, languages, estimated revenue
Cutting-edge technology, invisible to the customer
Nova uses the most advanced language models on the market to deliver the best AI voice experience available. Latency is nearly imperceptible — your customer talks to Nova like a human, with no artificial delay.
Every call is monitored in real time by our proprietary quality control system. It verifies that the AI stays within the bounds of your configuration — menu, prices, hours — at the slightest doubt, transfer to a human. If something goes off-script, the call is transferred to a human automatically.
Plans
One product, three volumes
All tiers include every feature. The only difference: the volume of minutes.
/ month
- 400 minutes included
- $0.20/min beyond
- For a normal-volume restaurant
- Live voice order taking
- Reservations
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
/ month
- 1,000 minutes included
- $0.20/min beyond
- For a busy restaurant
- Live voice order taking
- Reservations
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
/ month
- 3,000 minutes included
- $0.20/min beyond
- Peak season / high volume
- Live voice order taking
- Reservations
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
All prices in CAD, taxes extra. Money-back guarantee — 14 days after activation, on all plans.
No commitment — cancel anytime. 14-day money-back guarantee after activation.
Prices in Canadian dollars, taxes extra. Overage: $0.20/min, same rate for all tiers.
Limited offer
One of the first restaurants in Greater Moncton?
Discover the Founding Partner Program — $99/month locked for life, reserved for the first 5.
Discover the Founding ProgramProof in the field
Already in production
* Results observed during initial deployments
FAQ
Everything we get asked
Can Nova handle a complex menu (combos, extras, sizes)?
Yes. The full menu is configured with your sizes, combos, extras and special instructions. Nova asks the right questions — size, side, cooking — like an employee who knows the menu.
How are reservations taken?
Per your rules: accepted group sizes, time slots, lead times. Nova notes the name and number, confirms by SMS and can send a reminder.
Does it replace my staff?
No — it frees them. Nova takes repetitive calls while your team serves present customers. Calls needing a human are transferred.
Does it work with online ordering?
Yes: combined with RestoVox, phone and web orders converge on the same kitchen display and dashboard.
What about accents or background noise?
Nova is built for real restaurant calls — background noise included — and rephrases to confirm when a detail is ambiguous.
How much does it cost for a restaurant?
Standard Nova pricing: from $199/month (400 minutes included), $900 installation waived at launch. No commitment.
Ready?
Ready to never lose an order again?
Free 30-minute consultation. No commitment.
Related pages
Pages connexes
Product
AI Receptionist for SMBs
The full Nova product page.
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Slang.ai Alternative
The US leader compared point by point — it doesn't take orders.
Comparison
Loman.ai Alternative
Our direct rival, public pricing vs 'contact us'.
Product
Online Ordering System
RestoVox: your customers order on your site, commission-free.
Founder
Founding Program
$99/month locked for life — 5 spots only.