The AI receptionist for gyms & fitness
Class schedules, sign-ups, trial passes and membership questions — Nova answers 24/7 while your team trains.
The basics
Why an AI receptionist in a gym?
Your front desk handles check-ins, payments, towels. The phone rings between clients. After the third unanswered ring, the prospect calls another gym.
Nova takes these calls: schedules, rates, free trial sign-up, and transfer to a trainer for specific questions.
The problem
The front desk is swamped, the phone keeps ringing
the peak window where your desk juggles 10 things at once and every unanswered call is a lost prospect.
Swamped front desk
Check-ins, payments, questions — the phone comes last.
Repetitive questions
Schedules, prices, free trials — the same calls 20 times a day.
Evenings and weekends
Prospects look for a gym from their couch at night — front desk is closed.
Lost conversions
An unanswered call = a prospect signing up with the competition.
In action
Three calls from a gym day
Here’s how Nova handles calls while your team trains.
Schedule · 10:15 AM
"When are the spinning classes?"
"Tuesday and Thursday at noon and 5:30 PM. Would you like to reserve a spot?"
Immediate answer, sign-up offered.
Free trial · 2:30 PM
"I’d like to try your gym. How does a first trial work?"
"Your first class is free. I’ll take your name and send you an SMS confirmation."
Prospect registered for a trial, SMS confirmation.
Membership · 9:05 PM
"How much per month? Is there a commitment?"
"Plans start at $45/month, no commitment. Would you like us to call you back tomorrow?"
Answer at night — gym closed but Nova converts.
What Nova does for you
Configured for gym reality
Class schedules
Nova knows your full schedule and answers questions instantly.
Sign-ups and trials
New members, trial passes, specific classes — Nova notes and confirms by SMS.
Rates and memberships
Prices, durations, options — Nova answers or sends a follow-up to sell the right plan.
Team transfer
Specific questions about a program or injury — transfer to a trainer.
Bilingual FR / EN
Your French and English members served in their language.
Available 24/7
Evenings, weekends, holidays — Nova always answers.
Your team trains, Nova answers
A gym is energy in motion. Your desk handles check-ins, your team trains — nobody has time to answer the phone during the 5 PM rush.
Nova takes the calls, answers repetitive questions, signs up prospects. Your team stays on the floor.
Hear Nova — 506-797-7979Plans
One product, three volumes
All tiers include every feature. The only difference: the volume of minutes.
/ month
- 400 minutes included
- $0.20/min beyond
- For a normal call volume
- Live sign-ups & trials
- Class schedules 24/7
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
/ month
- 1,000 minutes included
- $0.20/min beyond
- For a busy business
- Live sign-ups & trials
- Class schedules 24/7
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
/ month
- 3,000 minutes included
- $0.20/min beyond
- Peak season / high volume
- Live sign-ups & trials
- Class schedules 24/7
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
Tous les prix en CAD, taxes en sus.
No commitment — cancel anytime. 14-day money-back guarantee after activation.
Prices in Canadian dollars, taxes extra. Overage: $0.20/min, same rate for all tiers.
Limited offer
One of the first gyms in Greater Moncton?
Discover the Founding Partner Program — $99/month locked for life, reserved for the first 5.
Discover the Founding ProgramProof in the field
Already in production
* Results observed during initial deployments
Under constructionYour sector-specific dashboard is coming — preview: the Calls view, shared by all sectors.
FAQ
Everything we get asked
Can Nova give class schedules?
Yes. Nova knows your full schedule: group classes, private training, open slots. It answers questions and can register members.
What about new member sign-ups?
Nova collects the prospect’s contact info, desired plan, and sends you the request. You follow up when available.
Does it handle trial passes?
Yes. Nova can register a visitor for a free trial, note their preferences (yoga, weights, CrossFit) and send an SMS confirmation.
Can calls be transferred to a trainer?
Absolutely. If a member has a specific question about their program or an injury, Nova transfers to your team.
My clients use apps — why the phone?
The app manages existing members. New clients often call — and that’s where Nova converts the call into a sign-up.
How much does it cost?
Standard Nova pricing: from $199/month (400 minutes included), $900 installation waived at launch. No commitment.
Ready?
Ready to never miss a call?
Free 30-minute consultation. No commitment.