The AI receptionist for dealerships
Service appointments taken automatically, repetitive questions answered, hot sales transferred to the right advisor — while your team sells and repairs.
Hear Nova now: 506-797-7979
The basics
Why an AI receptionist at a dealership?
Saturday morning, the service department overflows, salespeople are with customers on the floor — and the phone rings nonstop. The problem is that hidden in this traffic is the call that matters: the serious buyer. If they hit voicemail, they call the dealership next door.
Nova sorts at the door: service appointments are taken automatically per availability; repetitive questions are answered on the spot; and sales calls are transferred to the available salesperson, with context.
Result: the shop fills itself, salespeople are only interrupted to sell, and no buyer falls into voicemail anymore.
The problem
The hot sale gets lost in call traffic
of callers who reach voicemail hang up without leaving a message. If it's the serious buyer, they call the dealership next door.* Hiya, “State of the Call” research.
Everything arrives mixed
Service, parts, sales, questions: same number, same ring — and nobody to sort.
Shop on the phone
Taking service appointments one by one ties up your service advisor all day.
Salespeople interrupted
Every salesperson interrupted for a business hours question is a floor customer waiting.
Saturday overflow
The most profitable day is also when the phone rings most into the void.
In action
Three calls from a dealership Saturday
Here's how Nova sorts traffic — and protects the call that counts.
Service · 9:20 AM
"I'd need an oil change and tire rotation."
"Perfect. The shop has a spot Tuesday at 8:30 or Wednesday at 1 PM — which works for you?"
Appointment booked, customer confirmed by SMS.
Hot sale · 11:05 AM
"I saw the 2023 RAV4 on your website — is it still available?"
"Great choice! Let me transfer you to a sales advisor right away."
Immediate transfer to salesperson, with context.
Question · 4:40 PM
"Are you open Sunday? Do you do tire storage?"
"Closed Sunday, open Monday at 8 AM. And yes, we offer tire storage — want to book an appointment?"
Informed and converted to appointment.
Two loops: service closes, sales hands off
The service appointment follows the full loop to the shop. The serious buyer isn’t handled by a machine: Nova qualifies and transfers them to your salesperson with full context — price and negotiation stay human. That’s a design decision, not a limitation.
What Nova does for you
Configured for dealership reality
Service appointments
Oil changes, tires, inspections: taken automatically per your shop's availability.
Sales / service / parts routing
Every call directed to the right department — and hot sales to a salesperson, immediately.
Repetitive questions
Hours, address, services offered, storage: answered on the spot.
Follow-ups and reminders
SMS appointment reminders, structured messages for follow-ups.
Bilingual FR / EN
Your French and English customers served in their language.
Evenings and weekends
After-hours calls become next-day appointments.
Every call routed to the right person, first time
The real cost of a poorly managed phone at a dealership isn't the missed oil change appointment — it's the serious buyer who hits voicemail on Saturday and signs elsewhere on Monday. Nova makes sure that doesn't happen anymore.
And everything is tracked: every call, every appointment taken, every transfer shows in your dashboard. You finally know what comes in by phone — and what it's worth.
Hear Nova — 506-797-7979Plans
One product, three volumes
All tiers include every feature. The only difference: the volume of minutes.
/ month
- 400 minutes included
- $0.20/min beyond
- For a normal call volume
- Live service appointments
- Sales call transfers
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
/ month
- 1,000 minutes included
- $0.20/min beyond
- For a busy business
- Live service appointments
- Sales call transfers
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
/ month
- 3,000 minutes included
- $0.20/min beyond
- Peak season / high volume
- Live service appointments
- Sales call transfers
- FAQ, hours, address
- Transfer to a human
- SMS confirmations
- Full dashboard
- Dedicated 506 number
- Local 24/7 support
All prices in CAD, taxes extra. Money-back guarantee — 14 days after activation, on all plans.
No commitment — cancel anytime. 14-day money-back guarantee after activation.
Prices in Canadian dollars, taxes extra. Overage: $0.20/min, same rate for all tiers.
Limited offer
One of the first dealerships in Greater Moncton?
Discover the Founding Partner Program — $99/month locked for life, reserved for the first 5.
Discover the Founding ProgramProof in the field
The same engine, already in production
* Results observed during initial restaurant deployments — your sector runs on the same engine and the same team.
Under constructionYour sector-specific dashboard is coming — preview: the Calls view, shared by all sectors.
FAQ
Everything we get asked
Can Nova take service appointments directly?
Yes, based on your shop's availability and rules: work types, durations, slots per technician. Customer gets SMS confirmation.
How are sales calls handled?
They're identified from the first sentences and transferred immediately to an available salesperson, with context. If nobody's free, Nova takes contact info for a quick callback.
Does it integrate with my DMS?
It depends on your setup: some systems integrate, others work via structured transmission. We validate compatibility at the diagnostic.
What about questions on a specific vehicle in inventory?
Nova can answer from the information you provide, or transfer to a salesperson for details — per the rule you choose.
Is it really bilingual?
Yes: language is detected from the first words and the conversation continues in French or English, automatic detection from the first words.
How much does it cost for a dealership?
Standard Nova pricing: from $199/month (400 minutes included), $900 installation waived at launch. No commitment.
Ready?
Ready to stop losing buyers to voicemail?
Free 30-minute consultation. No commitment.