Restaurant automation, from phone to kitchen
The phone answers itself, online orders go straight to the kitchen, customers get their SMS, reports compile. The whole system — installed and managed by a local team.
Call the restaurant demo — Nova takes your order: 506-712-0056The basics
What is restaurant automation?
A restaurant fights on three fronts simultaneously: the phone ringing during service, the counter where orders pile up, and the end-of-night paperwork.
The Nelvox stack tackles all three: Nova, the bilingual AI receptionist, answers the phone; RestoVox handles online ordering commission-free; the kitchen display receives everything in real time; SMS confirms each customer; and reports compile themselves.
It's all modular: each piece installs separately. And it's not theory — the system runs in production at a real New Brunswick restaurant.
The problem
Three fronts, one team
fronts to cover simultaneously — the phone, the counter, the kitchen — with the same team, when everyone is hungry.
Phone during rush
It rings loudest exactly when nobody can pick up.
Platform commissions
A slice of every online sale goes to the app — even from your regulars.
Errors under pressure
Orders jotted on the fly, lost tickets: it ends in refunds.
End-of-night admin
After closing, there's still the accounts, totals, follow-ups.
The system
RestoVox components
A complete system, from customer order to your kitchen — installed and configured by Nelvox.
Ordering site
Your menu, your photos, your brand.
Online payment
Card, Apple Pay, Google Pay — deposited in your account.
Kitchen display (KDS)
Order appears in the kitchen, in real time.
Automatic SMS
Confirmed, then 'your order is ready'.
- Your ordering siteFull menu with photos, options and extras, bilingual FR/EN.
- Secure online paymentPayments via Stripe, deposited into your business account.
- Kitchen display (KDS)Each order arrives in real time with its status.
- SMS notificationsCustomer gets confirmation, then a text when it's ready.
- No-fleet delivery (option)On-demand networks: flat fee per delivery instead of commission.
You track everything, live
- See every order come in, live
- Modify prices, items and availability without calling anyone
- Sales history and statistics
The benefits
What it actually changes
A direct channel transforms your numbers and service.
0% commission
Fixed subscription. You keep 100% of your sales.
Your customer data
Names, numbers, history: your list, not an app's.
Less phone during rush
Orders come in automatically.
Fewer errors
The order is written by the customer.
Paid upfront
Payment at order. Ghost orders are over.
Your brand, not theirs
Customer experiences your site, your colors.
One stack, three problems solved
The value isn't in each piece separately — it's that they converge. Phone orders with Nova and site orders with RestoVox arrive in the same kitchen, trigger the same SMS and feed the same dashboard. One source of truth.
And you don't have to take everything at once: start with what hurts most and add the rest when the first piece proves itself.
Hear Nova take an order — 506-712-0056By format
Designed for every restaurant format
The Nelvox difference
Why RestoVox over a generic platform
Installed and managed for you
Nelvox configures everything. You cook, we handle the rest.
A Moncton company
We're from here, we know the restaurants here.
Native bilingual FR/EN
Menu and ordering flow in both languages.
The combo with Nova
Phone orders taken automatically.
Your data in Canada
PIPEDA compliant. It belongs to you.
Not a black box
Full dashboard.
Pricing
How much does it cost?
0% commission on your sales, regardless of volume. Every restaurant gets an estimate tailored to its menu and volume.
- Ordering site
- Online payment
- SMS confirmations
- 0% commission
- Everything in Starter
- Kitchen display
- Dashboard
- 0% commission
- Everything in Pro
- Multi-location
- Priority support
- 0% commission
The estimate is free and commitment-free. 0% commission on your sales — only standard payment processing fees apply.
Comparison
RestoVox vs platforms vs phone
| Criteria | RestoVox | Platforms | Phone only |
|---|---|---|---|
| Commission | 0% | Up to ~30% | 0% |
| Customer data | Yours | Platform's | Partial |
| Brand | Your site | Their app | — |
| Errors | Minimal | Low | Frequent |
| Prepayment | Yes | Yes | Rarely |
| During rush | Zero load | None | Ties up staff |
| Delivery | Flat fee | Built-in fleet | You organize |
Proof in the field
Not a demo. A real kitchen.
* System in production at a New Brunswick restaurant.
FAQ
Everything we get asked
What is restaurant automation?
It's handing tasks that don't need a human to systems: answering the phone, taking online orders, displaying them in the kitchen, confirming via SMS and compiling reports.
Where to start?
With what costs you the most. If the phone rings unanswered during rush, start with Nova. If platform commissions are choking you, start with RestoVox.
Do I need to install everything at once?
No, the system is modular. Many start with one piece then add the rest when the first one proves itself.
Does it work with my POS system?
It depends on your setup. We validate exact compatibility during the diagnostic, before any commitment.
Can the phone be automated too?
Yes. Nova, our bilingual AI receptionist, answers 24/7, takes orders and reservations by phone.
What about online orders?
RestoVox handles them on your own site, commission-free: the customer orders, pays online, the kitchen gets the ticket and the customer gets an SMS.
How much does it cost?
It depends on the modules chosen. The diagnostic is free and the quote is fixed.
Is it in production somewhere?
Yes — the full system runs in production at a New Brunswick restaurant: online ordering, kitchen display and SMS. Ask for a demo to see it in action.
Ready?
Stop paying commissions on your own customers
Free 30-minute consultation.